Refund Policy
At Ritchey’s Creations, we strive to ensure every customer is satisfied with their purchase. If you are not completely happy with your item, please review our return policy below. If you have any questions or need help with your return, please contact our customer service team: 970-630-7197 - availability 9-5 weekdays
Return Window
Returns are accepted within 30 days of the delivery date.
Eligibility for Return
Returns are accepted for items that arrive broken or damaged. To initiate a return, you must provide a clear photo of the damaged product as proof.
Shipping
Return shipping is free for eligible items. Once your return is approved, your replacement product will be shipped within 14 days.
Exclusions
Ritchey’s Creations is not liable for damage resulting from excessive abuse or improper handling of the product after delivery.