Privacy Policy

We receive, collect, and store any information you enter on our website or provide to us in any other way. This may include:

• Personal details such as name, email address, shipping and billing address, and phone number.

• Payment details (including credit card information) processed securely through our payment providers.

• Information about your orders, preferences, and communication with us.

• Technical data such as your Internet Protocol (IP) address, login details, browser type, time zone, and how you interact with our website (e.g., pages visited, session duration, and navigation path).

We may also collect non-personal and aggregated data for analytics, marketing, and website performance optimization.

When you make a purchase or interact with our site, we collect personal information you give us — such as your name, address, and email — as part of the transaction process.
Your personal information will be used only for the specific purposes stated in this policy.

We collect both personal and non-personal information for the following purposes:

• To process and fulfill orders, including shipping and customer support.

• To provide our users with ongoing assistance and technical support.

• To communicate with you regarding your orders, account, or promotional updates.

• To improve our website, products, and customer experience.

• To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform, which provides us with the online platform to sell our products and services.
Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data securely behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to:

• Provide updates about your order or account.

• Resolve issues or disputes.

• Collect payments or fees.

• Send important updates, company news, or promotional messages.

For these purposes, we may contact you via email, phone, text message, or postal mail.

Our website uses cookies and similar technologies to provide a better browsing experience, analyze traffic, and improve performance. You can control or disable cookies through your browser settings, but some parts of the site may not function properly without them.

If you no longer want us to process your data, please contact us at [info@ritcheyscreations.com] or send a written request to:
Ritchey’s Creations, [Business Address, City, State, ZIP, USA].

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes, we will notify you here that it has been updated.

If you would like to:

• Access, correct, amend, or delete any personal information we have about you,

• Or simply want more information,

Please contact us at info@ritcheyscreations.com